FREQUENTLY ASKED QUESTIONS
What if I can't make it to the scheduled Live Class?
You may still stream a recording of the Live Class. Check out the class gallery and yoga on demand exclusives on our website. You may also reach out to us via Email, Viber, Social Media, or through our Hotline and let us know which class you want to take. Make sure that you have a Gmail account to access our Recorded Classes. Note that access to them will expire in 24 hours. This will also count as 1 class in your BYO Package.
What do I need to prepare to follow an online live class?
A yoga mat would be necessary as well as enough space to move comfortably. The need for yoga props depends on each student's needs. Make sure you have a stable internet connection and a device that can support both Viber and Zoom. And if you wish for the teacher to see you and give you verbal adjustments, make sure your device has a camera.
Do I have to turn on my video during class?
You have the option to keep your video turned off for whatever reason. You may turn it on if you wish to receive verbal adjustments from the teacher, or just to have feeling of togetherness in a virtual class.
What do I do if experience technical problems during the Online Classes?
The fastest way is to contact the Zoom Meeting Host via the chat feature of Zoom. If you are unable to enter the Zoom Meeting send a Viber message to Rjean Coleta, our Front Desk Supervisor and BYO Zoom Meeting Host. If in case the connection is really bad and you can't finish class because of technical glitches, just reach out to us and we will not charge it to your package.
How do I maximize the Online Yoga Class experience?
Make sure to prioritize your internet's bandwidth for the class. As much as possible, try to limit the activity or number of devices that takes up internet speed. If you are able to connect your device to your TV and bluetooth in-ear devices that would make the experience much better.
I have an existing package with Bliss Yoga Manila, can I use it for online classes?
Yes, we can convert the remaining value of your BYS packages into it's BYO equivalent. If you haven't received an email from us about this yet, Please reach out via inquiry@blissyogamanila.com so we can give you a quotation.
Can my friends/family sit in?
Yes, whoever may be with you at home during the class may join you provided that you only share the same screen. If they join the class using another device, it will be charged to your package.
Can I share my Bliss Yoga Online package?
Our 5, 10, 15, and 20 Class Packages may be shared. Note that every device that joins a class under your account will be charged to your package as one (1) class. The Unlimited packages, however, may only be used by one person.
Until when can I use my Bliss Yoga Online Package?
Bliss Yoga Online packages do not have an activation deadline nor an expiration date. You can use it anytime and as frequent as you want as long as Bliss Yoga Online is offered. Our 1-month Unlimited Package is valid for 30 consecutive days while the 1-week Unlimited Package is valid for 7 consecutive days.
What if I am unable to finish my BYO package?
All BYO Packages are transferrable.
You may transfer your BYO Package to another person if you are unable to finish your package. Please know that they are not refundable or convertible to cash.
DISCLAIMER:
By joining in a Bliss Yoga online class you agree to the following terms:
We provide a nurturing and safe practice with general guidelines for the class & our program is thoughtfully planned, but no responsibility will be taken for any injuries you may incur during this practice.
Consult your doctor if you have any preexisting medical conditions and check if this practice is suitable for you.
It is essential that you retain full responsibility for your own physical and general well-being in applying instructions in this guided program to your own circumstances.
The golden rule is 'if it doesn't feel right then don't do it'. We encourage you to stop when you need to. Feel free to ask for assistance after the class. We are here to help you get the most from your practice and more than happy to offer adjustments or alternatives.
Bliss Yoga will not accept liability for any injury or otherwise from your participation in this program. As is the case with any physical activity, the risk of injury is always present and cannot be entirely eliminated. If you experience any pain or discomfort you agree to listen to your body, adjust the posture or stop all together. You affirm that you alone are responsible to decide whether to practice yoga.
Take care of yourself, listen to your body’s needs and reap the benefits of Yoga. Practice deepening your awareness and understanding of your body and your self.